Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of this website, operated by DSAAB Consultants ("DSAAB Consultants", "we", "us" or "our"). By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use this website.

This document is an electronic record under the Information Technology Act, 2000 and the rules made under it. It is generated by a computer system and does not require any physical or digital signature.

2. Eligibility

You must be at least 18 years of age and competent to enter into a contract under the Indian Contract Act, 1872 to use this website or engage our services. If you use this website on behalf of a business, you confirm that you are authorised to bind that business to these Terms.

3. Description of Services

DSAAB Consultants provides consultancy services, including ecommerce consulting, Shopify and BigCommerce development, AI workflow automation, search and AI search optimisation, platform migrations, systems integrations and related technology and business advisory services.

The information on this website describes our services in general terms. The specific scope, deliverables, timelines and fees for any engagement will be set out in a separate proposal, statement of work or service agreement.

4. Service Agreements, Fees and Payment

Where you engage us for services, the terms of the relevant proposal or service agreement will apply in addition to these Terms. If there is any conflict, the service agreement will prevail.

Fees, payment schedules, applicable taxes (including GST, where applicable), cancellation terms and any refund terms will be as set out in the relevant service agreement or invoice. Prices shown on this website are indicative, may change without notice and do not constitute a binding offer.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, design and code, is the property of DSAAB Consultants or its licensors and is protected by applicable intellectual property laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999.

You may view and print pages from this website for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, republish or create derivative works from any content without our prior written consent. Ownership of work product created during a client engagement will be governed by the relevant service agreement.

6. Acceptable Use

You agree not to use this website: for any unlawful purpose or in breach of any applicable law; to submit false, misleading, defamatory or offensive information; to send spam or unsolicited communications through our contact form; to upload or transmit viruses or other harmful code; to attempt to gain unauthorised access to the website, its servers or any connected systems; or to interfere with the proper working of the website.

7. Confidentiality

We treat information shared with us in the course of an enquiry or engagement as confidential and will not disclose it to third parties except as described in our Privacy Policy or as required by law. Detailed confidentiality obligations for client engagements will be set out in the relevant service agreement or a separate non-disclosure agreement.

8. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations, express or implied, regarding the accuracy, completeness, reliability or availability of the website or its content, or that the website will be uninterrupted, secure or free of errors or viruses.

9. Limitation of Liability

To the fullest extent permitted by law, DSAAB Consultants will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunities, arising out of or in connection with your use of this website.

Our total liability in connection with any services we provide will be limited as set out in the relevant service agreement, and in the absence of such a provision, will not exceed the fees paid by you to us for the specific services giving rise to the claim in the three months preceding the claim.

10. Indemnity

You agree to indemnify and hold harmless DSAAB Consultants and its partners, employees and contractors from any claims, losses, liabilities and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of this website.

11. Third-Party Links and Services

This website may contain links to third-party websites and services, including platforms we work with and our related Digital DSAAB website. These links are provided for convenience only. We do not control and are not responsible for the content, policies or practices of any third-party website, and your use of them is at your own risk and subject to their terms.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or your use of this website will first be attempted to be resolved amicably through good-faith discussion. If it cannot be resolved within 30 days, it will be subject to the exclusive jurisdiction of the competent courts in India.

13. Changes to These Terms

We may revise these Terms at any time by updating this page. The revised Terms will take effect from the "Last updated" date shown above. Your continued use of the website after any changes means you accept the revised Terms.

14. Grievances and Contact

If you have any questions, complaints or grievances about these Terms or this website, please contact our Grievance Officer at info@dsaab.com. We will acknowledge your complaint promptly and endeavour to resolve it within 30 days of receipt.